
Privacy Policy
Introduction
Your privacy is important. This policy explains how your personal information is collected, used, and protected during guidance readings and Reiki healing sessions.
Contact Information
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Name: Sapphira Sutton
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Address: Cambridge, CB5 8QH
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Phone: 07305595574
Information Collected
We collect and process the following information:
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Personal identifiers, contacts, and characteristics (e.g., name, pronoun, contact details)
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Information relevant to your healing journey, Guidance reading, Reiki sessions.
How Information Is Collected and Used
Most information is provided directly by you for:
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Contacting you for appointments or follow-ups
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Treating you effectively
Sharing Information
Your information is only shared with organisations such as the police or medical professionals if legally required or if your life is at risk (emergency).
Legal Bases for Processing
Under UK GDPR, we rely on:
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Your consent (removable at any time)
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Contractual obligation
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Legal obligation
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Vital interest
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Public task
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Legitimate interest
Data Retention
Information is held for seven years to comply with legal requirements.
Data Storage and Security
Your information is securely stored on encrypted devices, in the cloud. After seven years, digital data is securely deleted.
Your Data Protection Rights
You have rights to:
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Access your information
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Rectify inaccurate or incomplete information
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Erase your information in certain circumstances
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Restrict processing in certain circumstances
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Object to processing
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Data portability
How to Exercise Your Rights
No charge applies for exercising your rights. Requests are responded to within one month. Contact details are above.
Complaints
If you have concerns, contact moonlight_ascension@outlook.com
Confidentiality and GDPR
All data is held confidentially and securely in line with GDPR and is only used within the parameters you give permission for.